Troubleshoot

Troubleshoot EXA51e trigger button not work
The trigger contact may be left loose after installing the battery pack. Also, tag reading may interrupt because the battery pack is not properly installed...
Tue, 4 Jun, 2024 at 2:15 PM
Troubleshoot EXA connection fails
If the EXA device cannot connect to the smart device application via Bluetooth, please check the following:   The Bluetooth module in your smartphone ma...
Tue, 4 Jun, 2024 at 2:12 PM
EXA31, STIX "Power save" firmware fix
New firmware v17.1.F  for devices using the new NUR3-0W5 RFID module. (STIX, EXA31) Changes:  - Vietnam region TX power limit  Bug fixes: - Dynamic pow...
Wed, 10 Jun, 2026 at 9:58 AM
Sampo S3 Module Firmware update
Updating firmware. 1. Download the FW file and save into your PC filesystem.(File can be requested from support@nordicid.com 2. Open update page: https...
Tue, 16 Jun, 2026 at 9:09 AM